1. Reservation and Booking
1.1. All reservations are subject to availability and must be confirmed by the hotel.
1.2. A valid payment method is required to secure a booking.
1.3. Guests must provide accurate personal details during the booking process.
2. Check-in and Check-out
2.1. Check-in time: 2:00 PM | Latest check-in time: 9:00 PM | Check-out time: 12:00 PM (noon)
Bookings are per night, and guests must check out by the designated time the following day. Guests who check in after 9:00 PM will still be charged for the full night, with no adjustments for lost time.
2.2. Early check-in or late check-out is subject to availability and may incur additional charges.
2.3. Guests must present a valid government-issued ID and the credit/debit card used for booking at check-in.
2.4. Cardholder Verification: The name on the provided ID must match the name on the payment card. If the credentials do not match, the hotel reserves the right to cancel the reservation without a refund.
2.5. The hotel may request an additional deposit or pre-authorization on the card for incidentals.
3. Cancellation and Refund Policy
3.1. Guests can cancel their reservation days before check-in to receive a full/partial refund.
3.2. Cancellations made after the allowed period will be subject to a cancellation fee.
3.3. No-show Policy: If a guest fails to check in within 24 hours of the booked date, the reservation will be canceled automatically, and no refund will be issued.
3.4. Refunds (if applicable) will be processed within 24 hours and may be subject to transaction fees.
For a faster refund process, guests must contact the hotel directly at Phonenumber that can be seen in Contact Us Page.
4. Payment and Charges
4.1. All payments must be settled at the time of booking or upon check-in as per hotel policy.
4.2. Additional charges may apply for extra guests, damages, or use of certain hotel facilities.
4.3. The hotel reserves the right to charge the guest for any unpaid balances or damages incurred during the stay.
5. Guest Responsibilities
5.1. Guests must follow hotel rules, including noise restrictions and occupancy limits.
5.2. The hotel is not responsible for the loss or theft of personal belongings.
5.3. Any damage caused by the guest to hotel property will be charged accordingly.
6. Force Majeure
6.1. The hotel is not liable for cancellations or service disruptions due to circumstances beyond its control (e.g., natural disasters, government restrictions, or pandemics).
7. Privacy Policy
7.1. Guest information will be handled in accordance with our privacy policy and will not be shared without consent, except as required by law.
8. Hotel Rights
8.1. The hotel reserves the right to refuse service to guests violating these terms.
8.2. The hotel may modify these Terms and Conditions at any time, with updated policies applicable to new bookings.
By completing your registration, you acknowledge that you have read and agree to these Terms and Conditions.
